Payment Questions
In what currency are the prices?
If you are outside the EU, prices are displayed in US Dollar. If you are based in the European Union, prices are shown in Euro. Chinese customers can purchase in CNY.
Do you have hobby or educational discounts?
No, we do not offer any additional student discounts. Unlike most other texture websites, our freely downloaded materials may be used for commercial projects.
What payment methods do you offer?
We support the following payment methods:
- PayPal
- Credit Cards
- WeChat & AliPay
- Google Pay
All our subscriptions need to be purchased directly on our website. We cannot accept bank checks. We accept purchase orders at the Corporate tier.
My credit card is being declined.
If your credit card is being declined, it means your card issuer (your bank) is blocking the payment. Apart from the error that we show, we unfortunately do not have any additional information about why your card is being declined.
To get the payment processed, please call your bank and explain them you want to make this purchase. Ask them to authorize the payment and try making the purchase again.
If this does not help, please contact us and we will try to find an alternative.
Can I make a purchase over phone with my credit card?
No, our credit card processor does not accept payments placed over phone. Our subscriptions can only be purchased online on our website.